Welcome to RD Relocation. By accessing and using our website and relocation services, you agree to comply with the following terms and conditions. These terms are designed to ensure transparency, reliability, and a smooth service experience for all customers. RD Relocation provides professional packers and movers services including packing, loading, transportation, unloading, and delivery of household and office goods. By booking our services, customers acknowledge that they have read and accepted the terms mentioned below.

RD Relocation aims to provide safe, reliable, and efficient moving services. However, customers are required to provide accurate information regarding the quantity of goods, pickup and delivery locations, and any special handling requirements. Any changes in service requirements must be informed to our team in advance. Our company reserves the right to update or modify these terms and conditions at any time without prior notice.

Important terms and service conditions

The following terms define the responsibilities and service policies between RD Relocation and our customers. These conditions help maintain a professional relocation process and ensure clarity regarding service expectations, payments, and responsibilities.

01

Service booking and confirmation

All relocation services must be booked in advance and confirmed by our team. Booking confirmation is subject to availability of vehicles and relocation staff.

02

Payment terms

Customers must follow the agreed payment terms mentioned during booking. Full or partial payment may be required before dispatch or at the time of delivery.

03

Delivery and transportation

RD Relocation ensures safe transportation and timely delivery. However, delivery timelines may vary depending on distance, weather, road conditions, and other logistical factors.

Customer responsibilities

Accurate information

Customers must provide correct details about goods, addresses, and special instructions to ensure proper planning and smooth relocation services.

Prohibited items

Customers must not include hazardous materials, illegal goods, or restricted items in the shipment. The company will not be responsible for such items.

Valuable items

Customers are advised to keep personal valuables such as jewelry, cash, documents, and electronics with them during the relocation process.

Service limitations

RD Relocation will not be responsible for delays caused by natural events, traffic restrictions, strikes, or other unavoidable circumstances.

Policy updates

The company reserves the right to update or modify these terms and conditions at any time to improve service quality and operational efficiency.

  • Customers must provide accurate relocation details
  • Payment must follow agreed service terms
  • Company is not responsible for prohibited items
  • Delivery timelines may vary depending on conditions
  • Terms and conditions may be updated without prior notice